E2 Facial Recognition Technology Policy
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Watson’s Personal Care Stores Pte Ltd Facial Recognition TechnologyPrivacy Notice Version 3.0, July 2026 |
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In this notice |
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Watson’s Personal Care Stores Pte Ltd (UEN: 198702314R) is the organisation responsible for your personal data at this store. If you have any questions about this notice or how we use FRT, our Data Protection Officer can be reached at dpo@watsons.com.sg. |
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Retail crime and abusive behaviour towards our staff and customers are serious issues that affect the safety and experience of everyone in our stores. FRT helps us respond to this by identifying, at the point of entry, individuals who have previously been verified as involved in theft, deception at checkout (such as barcode-switching or under-ringing), or violent or abusive conduct at our stores. In limited and carefully controlled circumstances, this may also extend to individuals who are the subject of an active police investigation for such conduct, even before any conviction has been made.
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Cameras positioned at store entrances capture an image of each visitor and generate a temporary biometric template, which is compared against our watch list of verified individuals.
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Our systems and service providers are required, under written agreements, to protect your data and to process it only on our instructions. Wherever possible, data is stored on servers located in Singapore; if this changes, we will ensure appropriate safeguards are in place and will update this notice. |
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We process personal data through the FRT system in reliance on the exceptions available under the PDPA for processing that takes place in a publicly accessible area, and for the prevention or detection of unlawful activity. |
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In connection with our use of FRT, you may:
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If you have any questions, or would like to exercise any of the rights described above, please contact us through any of the following:
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This notice is displayed in accordance with the Personal Data Protection Act 2012 (Singapore) Watson’s Personal Care Stores Pte Ltd · UEN: 198702314R · Version 3.0 · July 2026 |





