Payment

For your convenient online shopping with Watsons, we offer the following payment methods:

You can also redeem Watsons member points to offset your online purchases. To redeem, simply login to your member account before making an order and upon check out, you may choose the amount you'd like to redeem, up to the maximum redemption dollar value based on your available points, which will be shown at the checkout page.

Returns & Refund

We'll always try to make sure that items delivered to you are of a good condition and correct. However, the following types of items can be put up for return and refund request:
• Defective item
• Incorrect item from the initial order
• Expired item
• Missing item

If you received any of the above items, please contact our customer service within 7 days upon receiving of your order, subjected to the following terms and conditions:

• Item must be in their original purchase condition.

• All packaging of each item must remains unopened and not defaced in any manner.
• Items purchased as part of a set or multi-item pack, have to be returned as a whole set.
• Items that are labelled as Non-returnable and/or Non-refundable on watsons.com.sg, will not be accepted in our return and refund policy.

All return requests are to be submitted to our customer service and the requests will be reviewed by Watsons, subjected to approval. All successful cases will be refunded with eVoucher as a credit use for future purchases.