For your convenient online shopping with Watsons, we offer the following payment methods:
Returns & Refund
• Defective item
• Incorrect item from the initial order
• Expired item
• Missing item
If you received any of the above items, please contact our customer service within 7 days upon receiving of your order, subjected to the following terms and conditions:
• Item must be in their original purchase condition.
• Items purchased as part of a set or multi-item pack, have to be returned as a whole set.
• Items that are labelled as Non-returnable and/or Non-refundable on watsons.com.sg, will not be accepted in our return and refund policy.
All return requests are to be submitted to our customer service and the requests will be reviewed by Watsons, subjected to approval. All successful cases will be refunded with eVoucher as a credit use for future purchases.